|Experience Needed||Entry Level|
|Contact Person||mamta Saini|
Back Office Executive Responsibilities
Back office is the support office of every organization. Back office provides support to the management of the organization in performing their key responsibilities. It provides documentation and technical support that simplify the work of those employees handling the front office. Every organization is required to coordinate with their customers and associates in order to transact business. They act like the backbone of the organization.
Here is a detailed analysis of the back office executive responsibilities.
Processing – The back office handles the entire responsibility of processing the application and business acquired by the front office. The responsibilities includes keeping accounts, fixing up appointments, taking feedbacks, etc. Processing work of the clients is the chief responsibility of the back office executives.
Data Management – Data management refers to drafting, checking, and storing various documents required by the management of client as well as company. It includes documents related to employees, finance, marketing, law, etc. The documentation team is responsible to gather the information, check the authenticity, design a format for representation, and prepare the documents. Executives must make sure the documents adhere to the organizational, legal, and contractual policies.
Market Research – Executives are expected to study the markets and analyze the behavior of the market under current and future circumstances. Executives keep track of the economic conditions prevailing in the market whether it is recession or a boom period. They study consumer behavior and conclude what users like and do not like. They study the competition in the market by tracking the performance of the competing brands. Based on this research, they provide guidelines to the organization to plan the course of action for the future.
Tele calling – A person is responsible for call daily to clients. Data will be provided by company and person is bound that she can not share this data with anyone otherwise legal action will be taken against caller. Daily reporting required in Morning and evening.
Office Timing: 10.00 am to 6.30 pm
Salary : 8000-12000 pm
Graduate or pursuing any UG degree ( female candidate preferable)
Focused towards work
Good knowledge of MS Office
Thorough understanding of communication techniques
Fast learner and passion for communication
Self-motivated with a results-driven approach